The NHCC continues to be corporate America's partner and resource on effectively maximizing the diversity and inclusion of Hispanic talent.
Ed Ramon Quijano
Ed Ramon Quijano
Assistant Vice President - Learning & Development
State Farm Insurance Co.,
Participant in Classs of 2011
CLU, Assistant Vice President – Learning & Development
Ed Quijano, CLU, is Assistant Vice President – Learning & Development at State Farm Insurance Companies
in Bloomington, Ill.
Ed joined State Farm in 1986 in Health Claims in Frederick, Md. He later served in Life/Health supervisory
positions in Dallas and Austin, TX, Lincoln, Neb, and Greeley, CO. In 2003, Ed moved to Toronto as the
Financial Services Manager in the Canada Zone. He returned to the U.S. in 2006 as the Operations
Manager–Personal Lines Fire in Bakersfield, CA. He was promoted to his present position in 2009.
Ed holds a bachelor's degree in business administration from Baylor University in Waco, Texas and has
earned his Chartered Life Underwriter designation (CLU), Associate, Life and Health Claims designation
(ALHC), and his Health Insurance Associate designation (HIA).
Key success factor in leadership training is the feedback mechanism (Leadership is a Contact Sport)—I will
address this with other executives in Learning & Development at State Farm.
Practice acknowledgement; don’t say, “I loved your presentation,” say you were prepared, etc. Be specific
and make it about the other person, not you. I will use this every day.
I will use the Grow Model for coaching sessions.
Dig deeper when discussing trust. Replace the word “trust” with “confidence.” Break it down between
issues of character and issues of competence. I’ll use the cards to shape my own behavior, especially in
Every job has dignity—I’ll communicate that to the people around me regardless of their station.
Learned how to breath; thought I had that down by now, but apparently not.
Learned the power of teamwork and collaboration—our team, LatinoLeap was touted as the best team.
We proved it empirically through the wilderness exercise. Reinforced the importance of listening skills
and drawing out minority views. Session 3
The main takeaway for me is to consider how to leverage my social capital better. This can be an uncomfortable
experience, because it seems self-serving. I came away with ideas about how I can allow the work to drive me to
forge deeper relationships with those outside my immediate circle. In the role of an executive, that’s essential.
Now I have tools to get it done.
Overall viewpoint on the educational experience as well as how the knowledge and applied skills gained will equip
you for career success:
I was honored to be a participant in this program. The speakers were excellent and engaged the participants
every step of the way. Meeting Latino CEOs and hearing their stories was priceless. I don’t get a lot of chances to
rub shoulders with leaders from other companies. That opportunity through the program was wonderful—I
learned a ton just interacting with my fellow participants.
This is an excellent executive development program!